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To install from the web, open the Microsoft Dynamics CRM 2016 for Outlook (Outlook Client) download page and then download and run the installation package. In the installation folder for the architecture (32-bit or 64-bit) of Microsoft Office that you’ve installed: Locate and run the appropriate installation file: Log on to the computer as a user who has local Administrators group permissions.īest practice: Make sure that all Microsoft Office security updates are installed.

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Task 1: Upgrade Dynamics CRM 2015 for Outlook to Dynamics CRM 2016 for Outlookįollow this procedure to upgrade to Dynamics 365 for Outlook on a computer that has Dynamics CRM 2015 for Outlook installed. To check, in Microsoft Dynamics CRM 2015 for Outlook: click You must bring Dynamics CRM 2015 for Outlook online before you can upgrade to Dynamics 365 for Outlook. You cannot upgrade Dynamics CRM 2015 for Outlook when it is in Verify Dynamics CRM 2015 for Outlook is in online mode To upgrade Dynamics 365 for Outlook, the base language of Dynamics 365 for Outlook must match the base language of Dynamics CRM 2015 for Outlook. To install or upgrade Dynamics 365 for Outlook, you must have local administrator permission on the computer where you perform the installation or upgrade. Verify that you have appropriate permission More information: Microsoft Dynamics 365 for Outlook hardware requirements For a current and historical view of these dependencies, see Dynamics 365 for Outlook support matrixesįor the best performance when you run Dynamics 365 for Outlook, make sure your PC is running 64-bit Windows and 64-bit Microsoft Office and has sufficient hard disk and RAM.

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Understand Dynamics 365 for Outlook compatibility requirementsĭynamics 365 for Outlook has a variety of software dependencies that must be understood and adhered to for a successful upgrade. Microsoft Dynamics CRM for Outlook upgrade requirements This is the new name for Dynamics CRM for Outlook.

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This is an update for CRM 2016 for Outlook and not a full installation. This is a full installation of CRM for Outlook.ĭecember 2016 Update for Dynamics 365 apps With all the changes going on with Dynamics 365 terminology and versions, the following table could add some clarity.

Microsoft Dynamics CRM 2011 updates and hotfixesĬompatibility with Microsoft Dynamics CRM 2011 Microsoft Dynamics CRM 2011 Report Authoring Extension (with SQL Server Data Tools support) Microsoft Dynamics CRM 2011 E-mail Router Microsoft Dynamics CRM 2011 for Microsoft Office Outlook (Outlook Client) Microsoft Dynamics CRM 2011 Implementation Guide Microsoft Dynamics CRM 2013 List Component for Microsoft SharePoint Server 2010 and Microsoft SharePoint Server 2013 (for multiple browsers)įor Microsoft Dynamics CRM 2011 Installations and Updates, see the following articles: Microsoft Dynamics CRM 2013 Language Packs Microsoft Dynamics CRM 2013 updates and hotfixesĬompatibility with Microsoft Dynamics CRM 2013 Microsoft Dynamics CRM 2013 Report Authoring Extension (with SQL Server Data Tools support) Microsoft Dynamics CRM 2013 for Microsoft Office Outlook (Outlook Client) Microsoft Dynamics CRM Implementation Guide for CRM 2013 (on-premises) Microsoft Dynamics CRM 2015 List Component for Microsoft SharePoint Server 2010 and Microsoft SharePoint Server 2013 (for multiple browsers)įor Microsoft Dynamics CRM 2013 Installations and Updates, see the following articles: Microsoft Dynamics CRM 2015 Language Packs Microsoft Dynamics CRM 2015 updates and hotfixesĬompatibility with Microsoft Dynamics CRM 2015 Microsoft Dynamics CRM 2015 Report Authoring Extension (with SQL Server Data Tools support) Microsoft Dynamics CRM 2015 for Microsoft Office Outlook (Outlook client) Microsoft Dynamics CRM Implementation Guide for CRM 2015 (on-premises) Microsoft Dynamics 365 for Tablet App - Androidįor Microsoft Dynamics CRM 2015 Installations and Updates, see the following articles: Microsoft Dynamics 365 for Tablet App - Apple Microsoft Dynamics 365 for Tablet App - Windows

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Microsoft Dynamics 365 for Phones App - Android Microsoft Dynamics 365 for Phones App - Apple Unified Service Desk for Microsoft Dynamics 365 List Component for Microsoft SharePoint Server 2010 and Microsoft SharePoint Server 2013 (for multiple browsers)

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